Testimonials

What Jacqueline’s peers and clients have said:

“Jacqueline was my business coach for a year from 2012-2013 and guided me with her signature ethical style in my choices of taking my company and my book of business forward. Her role in the host agency contract negotiation process was pivotal and this resulted in a win for all parties. I believe there is no other professional in Canada who can match Jacqueline’s skill set in her knowledge and understanding of the host agency model.”

Catherine Dagenais, Independent Consultant, Luxury Travel Specialist

I have known Jacqueline as an entrepreneur since 1987 and have admired her strengths as a successful retail travel agency owner in downtown Vancouver for over 25 years. Her reputation in BC and in Canada amongst suppliers and peers alike is exemplary.

Aboriginal Travel Services, which is wholly owned by Aboriginal Tourism Association of British Columbia, is hosted by WD World Travel in Vancouver. Jacqueline’s role in winning this business for WD included responding successfully to a competitive RFP process; to creating the curriculum for First Nations’ applicants to train as travel agents and to providing executive support to this project on an ongoing basis.

Jacqueline’s knowledge and grasp of the importance of Aboriginal Travel Services’ budget and financial forecasts were crucial to the success of ATS.”

Scott Roberts, Vice President, Aboriginal Travel Services

Jacqueline’s belief in and passion for the Aboriginal Travel Services project was apparent from the beginning. Her understanding of the AtBC’s board priorities, her interview process for trainees, the financial parameters and her ready availability to meet whenever asked were major assets to the project, along with her clear understanding of what it takes for a travel agency to succeed in 2015. I enjoyed a mutually respectful and committed working relationship with Jacqueline.”

Cecilia Point, Finance and Project Specialist, Aboriginal Tourism Association of BC

As an independent travel consultant, Jacqueline was my ‘go to’ person at WD. I live in Winnipeg and Jacqueline made me feel I was part of the WD team in Vancouver. She encouraged me to grow my book of business. I always found her approachable and flexible with her thought process. We shared many ideas together.”

Randy Hale, Independent Travel Consultant, specializing in Sun Destinations, Winnipeg

Jacqueline gave us many hours of her own time while we were considering options for our future direction. We never doubted Jacqueline’s ethics and her desire to create a fair deal for all parties. We would recommend to any travel agency owner in Canada to use Jacqueline as a resource if buying or selling a travel agency. Whether you are the buyer or seller, her skills and experience fully support her knowledge.

Ellie Hender Owner, Infinity Travel Concepts Cindy Horton, Owner, Infinity Travel Concepts

I have experienced Jacqueline’s ability as a facilitator in a focus session which included stakeholders in a travel agency, their clients and suppliers. Jacqueline came very well prepared and had control of the room at all times. Her listening skills and her industry knowledge allowed her to navigate the group towards achieving the research required.”

Cathy Denroche, Regional Sales Director, Oceania Cruises